Loyalty and CRM for your business
Lokal helps you manage your customers, create personalized campaigns and grow your sales with our loyalty system.
Turn every customer into a returning customer
Lokal brings your data together, automates campaigns and turns visits into real loyalty — no spreadsheets, no guesswork.
Everything in one place
Your business, closer to every customer. One place to get to know your customers, reward their loyalty and bring them back for more.
Get to know your customers
Your customers link up with your modules: visit history, preferences and behavior.
Create personalized campaigns
Segment and send promotions that truly connect.
Build loyalty and reward it
Reward your customers' loyalty and bring them back.
Grow your sales
Make smart decisions with real-time data and metrics.
More loyalty
More customers
More sales
Better relationships
Sustainable growth
Loyalty and CRM for your business
Lokal helps you manage your customers, create personalized campaigns and grow your sales with our loyalty system.
Turn every customer into a returning customer
Lokal brings your data together, automates campaigns and turns visits into real loyalty — no spreadsheets, no guesswork.
Everything in one place
Your business, closer to every customer. One place to get to know your customers, reward their loyalty and bring them back for more.
Create personalized campaigns
Reach your customers with promotions that matter.
Get to know your customers
Your customers link up with your modules, with all the information you need to understand them and connect better.
Build loyalty and reward it
Reward their loyalty and turn your customers into fans of your brand.
Grow your sales
Real-time metrics to help you make better decisions and sell more.
More loyalty
More customers
More sales
Better relationships
Sustainable growth
How Lokal works
Three simple steps to transform your business
Activate loyalty modules
Choose which module to switch on first: Frequent Purchases, Points, Referrals or Bookings. Start with one and add more as your business needs them.
Your customers sign themselves up
Every scanned QR code registers them automatically, with no manual work. Lokal's CRM sorts them for you: VIP, regulars, occasional or new.
Grow without ceasing to be local
Your customers have more reasons to come back, and you see exactly what's happening. Big-chain tools, at small-business prices.
Features in every plan
Professional minisite
Local geolocation
Analytics and reports
Multilingual dashboard
Available modules
Base module, always included
A CRM that fills itself
Lokal connects your loyalty programs and online bookings to your CRM: whoever joins is registered, whoever buys is segmented. You just decide which campaign to launch.
- All your customers in one place from day one
- Profiles and segments that update themselves with every purchase
- Automatic segment of customers who haven't visited in a while, so you can launch a win-back campaign
- Email, WhatsApp and push messages to the right segment
Additional modules available for your CRM
Frequent Purchases
A digital stamp card that lives in Apple Wallet and Google Wallet. Records visits by QR and automatically notifies customers when they are one stamp away.
- No app to download: your customer scans the QR and the card is in their Wallet in seconds
- No more lost paper cards: the card is always on their phone
- You know who comes, when and how often, visit by visit
- Automatic alerts when a customer earns a stamp and, in Apple Wallet, when they pass near your business
Points Loyalty
A points program in Apple Wallet and Google Wallet: your customers earn points based on what they spend and redeem discounts, products or services by scanning their QR every time they visit.
- Reward your biggest spenders: points are calculated from the amount of each purchase
- Points balance visible in each of your customers' wallets
- A points program like the big chains have, tailored to your business
- You decide the rewards, how many points they cost and when they can be redeemed
Referral Module
Your customers become your sales force. Each customer gets their own QR and ambassador code to share with their contacts and recommend your business.
- You only pay for results: the reward is triggered when the referred customer meets the minimum purchase
- Each ambassador has their own code, so you know exactly who brings you customers
- Your customers recommend you and you reward them with no manual work: validation is automatic
- Your customer shares their QR or code on WhatsApp or anywhere else, with nothing to install
Online Bookings
An online calendar with real-time availability for your services and your team. Your customers choose the service, the professional and the time slot from your minisite, with optional upfront payment and automatic reminders.
- Each service with its own team: customers choose who to book with, for example between your hair stylists or your nail specialists
- Your customers book at any hour, even outside your opening hours
- Optional upfront payment to secure the appointment and cut last-minute cancellations
- Automatic reminders that prevent forgotten appointments and gaps in your calendar
Loyalty tools built for small businesses
The loyalty tools of the big chains, at small-business prices.
Built for businesses like yours
Your customers are yours
Each business has its own private database with access control. Nobody else can see it and it is never shared with other businesses.
No new apps or equipment
Your customers use the Wallet they already have on their phone. You work from any browser. There is nothing to install or buy.
You start in a day
Set up your program, share your QR and register your first customers. No technicians or complicated integrations.
Clear pricing, no commissions
You pay a monthly fee in Mexican pesos. No sales commissions, and you can change plan whenever you like.
Frequently asked questions
Find answers to the most common questions
Ready to transform your business?
Start building loyalty with your customers today with Lokal.